The HateAid reporting form. The best way to contact us
Whether you've experienced digital violence yourself, witnessed online attacks, or want to report cases of hate speech online: you've come to the right place. Please fill out our reporting form. Our consultation team will carefully check everything and then get back to you. Since each case is considered individually, it may take a few days.
Cancellation of consultation hours
Due to the high volume of consultations and for organisational reasons, we will not be able to process any new enquiries from 10 to 16 March inclusive. This means that all consultation hours will be cancelled during this period and we will not be able to process any new enquiries via email or the registration form. Please note that enquiries received during this period will not be forwarded or subsequently processed.
On our website you will find alternative contact points that can support you now.
From 17 March you will find the reporting form here as usual.
Our consultation hours
Monday 10 a.m. – 1 p.m.
Tuesday 3 p.m. – 6 p.m.
Thursday 4 p.m. – 7 p.m.
At these times you can reach our consultants directly at
+49 (0)30 25208838
You would rather email us? Then contact: beratung@hateaid.org.
Submit a complaint
You have reported illegal content to the social networks via the reporting forms, but they have neither deleted nor blocked it? Then you can file a complaint under the Digital Services Act. You can find all the important information about filing a complaint in our guide.